| |
 |
 |
 |
 |
 |
| Services
|
We offer a variety of services designed not just to meet
your immediate computer technology needs, but
to help you improve the way you do business,
and lower your costs in the long run. We don't
sell hardware directly, instead, in order to
bring you the lowest price, we negotiate a
lower price for you with Dell™, or one of our other vendors,
and pass the savings along to you.
All of our work is performed through Requests
For Services,
which consist of two main structures: Fixed
Price and Relationship.
Fixed Price: We give you a price
or price range for the entire project, and
stick to it even if the project takes more
hours than included in the Request For Services.
If the project takes less time, the minimum
price is charged and the remaining hours can
be used for other projects.
Relationship: Geared at building a relationship
between our team and yours, we perform the
work over an extended period of time with weekly
or bi-weekly visits. You are billed for
the hours included as they are used, thus avoiding
a larger one time cost. The hours can be
used as you see fit, or we will guide you along
the path improving the way you use technology.
Relationship Requests For Services tend to
include more hours at a lower rate over a longer
period of time, allowing us to become more
familiar with your business and more effective
members of your team.
 |
 |
 |
 |
| Service Descriptions |
| Network Installation and Maintenance |
Sharing data quickly and conveniently is
rated as one of the top 5
concerns of technology managers in businesses
of all sizes (Source: CNET News 4/21/04).
Installing a network in your business allows
you to share resources among your PCs such
as printers, programs, storage areas, the
internet, and much more. A network also
aids in backing up your data and can even
allow you or your employees to access vital
information from home or on the road, greatly
increasing productivity.
We are experienced with many different types of networks and provide
full networking services including: planning,
wiring, documentation, resource sharing,
performance improvement and more. We understand
the available technologies of today and
tomorrow from the industry standard 10/100
ethernet to gigabit ethernet for demanding
data requirements to wireless access (Wi-Fi)
technologies for the convenience of mobile
data access.
|
| Infrastructure: Server and PC Installation |
Computer Systems and use of technology
is becoming more and more necessary in
the business world every day. If you don't
use the technology available to increase
your productivity and lower your costs,
one of your competitors will. That's why
it is so important to stay ahead of the
game. Whether you are looking to update
your aging PCs, purchase a new or additional
server, expand your existing computer systems,
or are just starting out and looking for
infrastructure help, we can provide you
with the quality assistance you need.
Our team has over 40
years of combined experience implementing
and managing technology infrastructures
of all types and sizes, from one PC with
a local printer attached up to complicated
enterprise networks with multiples servers
and domains. We handle all aspects of computer
systems infrastructure: PC clients and
Servers, printers, domain security and
resource sharing, network and backup administration,
and more. Contact us today for
further information.
|
| Backups: Disaster Prevention and Recovery |
|
How important is your data? How long would it take to recover or
replace your vital information if it was
lost? How much would it cost you in terms
lost income, opportunity, wages, and cost
of recovery? Research over the past 5
years has shown that approximately 6% (1
in every 16) of PCs will suffer some sort
of data loss in any given year. The average
cost of these losses ranges from $2,000
- $4,000, and depending on the value of
your data, may be upwards of $20,000. Furthermore,
50% of businesses that suffer data losses
taking longer than 10 days to recover,
or permanent loss of data go out of business
within 5 years. Now how important is you
data to you?
We are experienced in tailoring and monitoring custom backup solutions
to meet your individual data needs. Whether
your needs are simple and can be handled
by burning your data to a CD or copying
it to a spare hard drive, or more complex
and require RAID configured servers, backing
up to one or more tape drives nightly,
and off-site storage backups for redundancy,
we will customize the right program for
you and your budget.
In the unfortunate even that a disaster does occur, we are here for
you. We can help you recover your data
as quickly as possible by coordinating
your data recovery efforts and taking steps
to minimize the impact of the disaster.
However, the best way to handle a disaster
is to act before it occurs. Contact us today about taking steps to avoid a disaster. |
| Anti-Virus |
Computer viruses and worms are spreading at
a faster rate than any other time in history,
and they are getting more prolific every
day. Today more than ever, it is Critical to protect
your PCs and your customers' sensitive information
from tampering by malicious programs. Viruses
can perform a variety of harmful actions
including slowing down the internet using
Denial of Service (DoS) attacks and mass
emailing, preventing your Computers from
running, erasing your data, and even allowing
hackers to have access to your customers
sensitive data, for which you could potentially
be held liable if you don't take the appropriate
precautions to protect yourself.
We offer several different virus protection programs ranging from
protection of individual computers to large
centrally managed enterprise deployments.
We keep ourselves and our customers up
to date on the latest virus and security threats,
and take the steps necessary to ensure
the safety of your computers and data. |
| Firewall and Security |
How vulnerable is your network to outside
attack? How secure are your computers and
information? Can anyone with physical access
to one of your PCs access all of your confidential
information? With today's increased focus
on information privacy and identity theft
protection, it is crucial to take steps to ensure
the privacy and security of your network,
lest you be held liable for hackers accessing
your customers' data.
We will help you secure your
data from viewing by prying eyes both
over the internet and in your office. We
can install either software or hardware
(recommended) firewalls to protect your
network from malicious invaders and at
the same time, reduce or eliminate the
impact of spy ware and pop-ups on your
PC. The hardware firewall that we recommend
also has the added bonus of allowing you
to securely access your office network
from anywhere via a Virtual Private Network
(VPN), and also allows you to limit the
web sites that your employees can visit
to work related sites by purchasing software
add-ons to the firewall.
We also handle internal network security consulting such as user
logins, user permissions, passwords, and
advising you on how to segregate and protect
your data. Contact
Us today for a free security evaluation and
recommendation for your office. |
| Systems Documentation |
Do you know where that jack in the wall
that your computer plugs into leads? How about
how fast your computer is, or what the
passwords are for your routers and computers?
We offer
thorough documentation services of all
your systems, including: network maps and
settings, hardware and software inventory,
contact lists, software update, license, and
support status, backup and service logs,
procedure how-to's, and username and password
lists.
We also document all of the services we provide for you, and provide
you with a binder containing the information
we gather during that process, along with
any of the above documents that you request. |
| Troubleshooting and Emergency Calls |
Our skilled analysts have been troubleshooting
problems and optimizing performance of
PCs for over 40 combined years. Our team
is experienced with all versions of Windows,
from from 3.1 to Server 2003, as well as
DOS, UNIX, Linux and Macintosh. We handle
all types of problems, including spy ware
and virus cleanup, network and internet
problems, PC crashes, hardware issues,
Windows problems and more. Whether you
are frustrated from having to stop in the
middle of working to reboot your PC,
losing work from Windows crashes, or just
want that nagging problem that just keeps
popping up taken care of, our team is here
to help. Contact
Us today to get you back up and running smoothly.
|
| Software Training and Instruction Documentation |
| We can help you utilize the programs you use
most more efficiently. We offer training
services in all Microsoft Office programs,
including Word, Outlook, and excel, as well
as other common Windows programs and procedures,
such as using the internet or accessing network
resources. We can also produce instruction
documentation and flash walk-through videos
on request. |
| Project Management and Long-Term Planning |
Where would you like your business to be
in three years? How about 5 years? We can help
you achieve your business growth goals.
Our team members are experts at analyzing your
technology needs and coming up with long
term plans to meet your individual business's
needs and budget. We can provide you with
a roadmap for a variety of situations,
including upgrading, expansion, or just improving the
way you integrate technology into your
daily business.
Are you Building a web site? Our team is uniquely positioned to
assist you in the process by getting you
the best deal with the least problems.
Our team members understand internet technology
and the web-design process, and we understand
the needs of small and medium-sized businesses.
We are a third party with the experience
you need to know what to look for in a
web-site , but we have nothing to gain
from choosing a specific designer over
another, so you come away with the best
site possible, for the best price, with
the least hassle. Contact
Us today for more details. |
|
|
 |
 |
 |
 |
 |
 |
|
|
 |
 |
 |
 |
 |
 |
 |
|
|
|